This privacy policy is established to inform you about the conditions under which we collect and use your personal data. It does not apply to the services offered by third-party companies that operate sites accessible from our website; we are therefore not responsible for the conditions under which your personal data could be used by such sites.
We cannot guarantee that your personal data will never be intercepted or used by a third party. However, we undertake to take particular care with the security and confidentiality of your personal data, and to use trusted service providers for their collection, storage and processing.
For any questions regarding the collection and processing of your personal data, we invite you to contact us at the following email address: bonjour@crusoe-moustique.com.
COOKIES
The site uses cookies to measure audience. Information stored on your device (computer, tablet, phone, etc.) may be retrieved and read by our site to analyze your browsing. To measure audience, we use Google Analytics.
When you connect to this site, you will be asked to give your consent so that we can place a cookie on your browser.
By continuing to browse this site, you consent to the storage of cookies on your browser. If you accept, your consent will be valid for 13 months (unless you subsequently decide to delete the cookie).
PURPOSES AND DATA COLLECTED
We pay particular attention to the way in which we collect and use your personal data, particularly through the use of the contact form set up to allow you to send us your request for information.
You also have the option to subscribe to our newsletter to be kept informed of the latest news about the brand and our product.
To place an order, register or use certain services and options made available via our website, you will be asked to provide certain personal data.
This data will be used to process your message by only the employees authorized for this purpose. We may also integrate your personal data into our customer relationship management (CRM) software, for the purposes of managing and developing our business relationships with our customers, prospects and partners.
Your data will be kept for the duration of our relationship and until December 31 of the second year following the end of this relationship.
The legal basis for this processing is therefore your consent as provided for in Article 6-1 of the GDPR. You will have the possibility to withdraw your consent at any time by contacting us in accordance with the procedure described below.
MANDATORY DISCLOSURE AND PROTECTION OF OUR INTERESTS
Finally, please note that all information and personal data that we process for the purposes set out above may be retained and communicated to a third party, if our company is required to do so by a legal or regulatory provision, or by a court decision, or if we are required to take action to protect our rights and defend our interests.
INDIVIDUAL RIGHTS AND METHODS OF EXERCISING THESE RIGHTS
You can access your personal data or request its deletion or rectification. You also have a right of opposition, a right to limit the processing of your data (see cnil.fr for more information on your rights), a right not to be subject to an automated individual decision, and a right to portability.
To exercise these rights or for any questions relating to the processing of your personal data, you can send an email to bonjour@crusoe-moustique.com, or a letter to the address of the Company's head office. We will try to answer your questions and requests within the legal deadlines.
If for any reason you would like to stop receiving any emails from us informing you of events, promotions, sales, new products or other commercial communications, simply click on the "unsubscribe" link at the bottom of each email. You will be taken directly to an unsubscribe page where you can remove the subscription to emails or direct mail.
Accounts may be created during the checkout process. You can log in to or manage your account by clicking on the "My Account" link at the top of any page. Once logged in, you will be able to change your contact information, update your billing and shipping addresses, view past orders, or delete your account entirely. For security reasons, your credit card information is not stored with your account. Remember that you are responsible for protecting your account ID and password, and as set forth in the Terms of Sale, you will be responsible for all activities that occur under your ID and password.
If you have any complaints regarding the use of your personal data, please contact us by email at the following address: bonjour@crusoe-moustique.com . If you feel, after contacting us, that your "Data Protection" rights have not been respected, you can submit a complaint to the administrative authority responsible for ensuring that these rights are respected.
